Spinal Cord Injuries

If you have suffered a serious spinal cord injury, resulting in tetraplegia (also known as quadriplegia), paraplegia, hemiplegia, diplegia or monoplegia, as a result of a someone else’s negligence, then you will be able to bring a claim.

Other serious spinal injuries can include injury to the brachial plexus (a network of nerves at the bottom of the neck and in the shoulders) and injury to the cauda equina (a sack of nerve roots at the lower end of the spinal cord). Injury to the brachial plexus or cauda equina caused by someone else’s negligence can also result in a claim.

The type of claim you bring depends on how the accident happened.

Spinal Cord Injuries Suffered in a Road Accident

If your spinal cord injury was suffered in a motor vehicle accident, car accident, truck accident, motorcycle accident, bus accident or any other accident on the road, then you will need to lodge a CTP claim against the insurer of the at fault vehicle.  This includes pedestrians, cyclists and scooter riders who have suffered spinal cord injuries as a result of a negligent driver.

For more information on CTP claims, click here.

You may also be entitled to lodge a claim through the National Injury Insurance Scheme (Qld). For more information on claims through NIIS and how that scheme interacts with the CTP scheme, click here.

Spinal Cord Injuries Suffered at Work

If your spinal cord injury was suffered at work and you are considered to be a “worker” (which includes some workers operating under an ABN), then you would need to lodge a workers’ compensation claim.

In the event that your injuries were caused or contributed to by the negligence of your employer or a co-worker, then you would also pursue a common law claim for damages once your statutory workers’ compensation claim ceases.

For more information on workers’ compensation claims, click here.

You may also be entitled to lodge a claim through the National Injury Insurance Scheme (Qld). For more information on claims with NIIS and how that scheme interacts with the workers’ compensation scheme, click here.

Spinal Cord Injuries Suffered in a Public Place or on Someone Else’s Property

If you suffered a spinal cord injury in a public place, or on someone else’s property, and the accident was caused by someone else’s negligence, you may be able to bring a public liability claim against that person or company.

The types of accidents and injuries that become public liability claims can include:

  • Injuries suffered on a work site whilst working as an independent contractor / subcontractor
  • Slip, trip and fall accidents in private or public places
  • Injuries caused by defective equipment or faulty products
  • Accidents in private buildings
  • Accidents at private residences or rental premises
  • Boat accidents, jet ski accidents and watersport accidents
  • Accidents at public parks, playgrounds and leisure centres
  • Accidents at school
  • Injuries caused by animals
  • Sporting injuries
  • Accidents at recreational fun and activity venues
  • Accidents at amusement parks and venues
  • Aviation and airline accidents
  • Physical and sexual assaults
  • Psychological injuries suffered as a result of serious injury or death of another

For more information on public liability claims, click here.

Unfortunately, the National Injury Insurance Scheme (Qld) only applies to people who have suffered injuries in a motor vehicle accident or at work (where their claim has been accepted as a workers’ compensation claim). The NIISQ scheme does not apply to people entitled to bring a public liability claim.

If you are between the ages of 7 and 65, however, you may be eligible to make a claim under the National Disability Insurance Scheme (NDIS). For more information about the NDIS click here.

Spinal Cord Injuries Caused by Medical Negligence

If your spinal cord injury was caused by the negligence of the staff at a hospital and/or a doctor or other health professional, then you may be entitled to bring a medical negligence claim.

A medical negligence claim is brought in largely the same way as a public liability claim, although different time limits apply, so be sure to seek legal advice as early as possible. For more information on medical negligence claims, click here.

Unfortunately, the National Injury Insurance Scheme (Qld) only applies to people who have suffered injuries in a motor vehicle accident or at work (where their claim has been accepted as a workers’ compensation claim). The NIISQ scheme does not apply to people who suffer injury from negligent treatment by a hospital or doctor.

If you are between the ages of 7 and 65, however, you may be eligible to make a claim under the National Disability Insurance Scheme (NDIS). For more information about the NDIS click here.

What can you claim?

If you have suffered a spinal cord injury you may be able to recover the following, depending on what scheme you are covered by:

NIIS will pay for the following treatment, care and support needs that are considered to be necessary and reasonable:

  • medical or pharmaceutical treatment
  • dental treatment
  • rehabilitation
  • ambulance transportation
  • respite care
  • attendant care and support services
  • aids and appliances (other than ordinary personal or household items)
  • prosthesis
  • education or vocational training
  • home or transport modifications

Depending on which personal injury scheme you are under (eg if you are under the workers’ compensation scheme you are more limited in what you can claim), you may be able to claim some or all of the following:

  • pain and suffering, loss of amenities and loss of enjoyment of life
  • past lost income
  • past out of pocket expenses (eg treatment, rehabilitation, medication, transportation, aids, appliances, prosthesis, home modifications, transport modifications, education and training)
  • past paid services (eg attendant care and support services, cleaning, cooking, gardening, housekeeping, mowing, etc), provided these services were not being provided prior to your injury
  • past gratuitous (unpaid) services provided by family and friends, if those services are provided for at least six (6) hours per week for a minimum of six (6) months, provided those services were not being provided prior to your injury
  • interest on any past lost income, expenses or paid services
  • future potential loss of income/ earning capacity
  • future potential out-of-pocket expenses
  • future potential paid services
  • future potential (unpaid) gratuitous services provided by family and friends
  • daily personal activities needs
  • transport to enable participation in community, social, economic and daily life activities
  • workplace help to allow a participant to successfully get or keep employment in the open or supported labour market
  • therapeutic supports including behaviour support
  • help with household tasks to allow the participant to maintain their home and home environment
  • help to a participant by skilled personnel in aids or equipment assessment, setup and training
  • home modification design and construction
  • mobility equipment
  • vehicle modifications

The NDIS will NOT fund a support that is:

  • the responsibility of another government system or community service (eg something funded by NIISQ)
  • not related to a person’s disability
  • relates to day-to-day living costs that are not related to a participants support needs
  • is likely to cause harm to the participant or pose a risk to others

For more information on the interaction between NIISQ and the various insurance schemes click here.

How can we help?

We will assess the accident that led to your injury and will provide you with our expert opinion as to your prospects of success in relation to your claim. If we consider you to have reasonable prospects of success, then we will agree to act on your behalf on a “no win no fee” basis. Click here for more information on how we charge.

Don’t delay! Very strict time limits apply with respect to personal injury claims. Speak with one of our expert personal injury lawyers today. We offer free initial advice.

FAQs

The short answer is “as soon as possible”. This is so we can:

  • assist you with lodging your claim(s) with NIISQ, the CTP Insurer, WorkCover Queensland (or a workers’ compensation self-insurer) and/or any other insurer;
  • make sure that your version of events surrounding the accident is accurate and comprehensive;
  • give you advice in relation to your rights and obligations;
  • ensure that you are telling the insurers and the doctors the whole story;
  • ensure that your doctors note down in your medical records all injuries that you have suffered, no matter how minor;
  • ensure that the insurer is aware of all the injuries you have sustained;
  • ensure that NIISQ or another insurer is paying for all reasonable and necessary treatment (where possible); and
  • start compiling the evidence we need in order to put an offer of settlement together for you once your injuries are stable and stationary.

There are a number of different procedures for injury claims, depending on how you sustained your injury (eg in a road accident, at work, in a hospital or in a public place).

If you were injured in a motor vehicle accident, click here to find out how to proceed with your claim.

If you were injured at work, click here to find out how to proceed with your claim.

If you were injured in a public place, at someone else’s home, worksite, business or venue, click here to find out how to proceed with your claim.

If you were injured at the hands of a doctor or hospital, click here to find out how to proceed with your claim.

There are different timeframes for personal injury claims, depending on how you sustained your injury (eg in a road accident, at work, in a hospital or in a public place).

If you were injured on the road:

Where the vehicle at fault has been identified (even if it is unregistered):

You have one (1) month from the date you first consult with a lawyer or nine (9) months from the date of accident, whichever is the earlier, to serve a Notice of Accident Claim Form on the CTP Insurer (or, in the case of unregistered vehicles, the Nominal Defendant, a government insurer).

You can still serve a Notice of Accident Claim Form on the CTP Insurer after the nine (9) month timeframe up to three (3) years after the date of accident but you have to provide a reasonable excuse for the delay.

You will not be able to pursue a claim against the CTP Insurer (or Nominal Defendant) if the claim is brought more than three (3) years after the accident. There are some very limited exceptions to the three (3) year rule, so we would recommend you speak with one of our expert personal injury lawyers to discuss your options in that regard, where applicable.

Where the vehicle at fault is unidentified:

You have one (1) month from the date you first consult with a lawyer or three (3) months from the date of accident, whichever is earlier, to serve a Notice of Accident Claim Form on the Nominal Defendant (a government insurer).

You can still serve a Notice of Accident Claim Form on the Nominal Defendant after the three (3) month timeframe up to nine (9) months after the date of accident but you have to provide a reasonable excuse for the delay.

You will not be able to pursue a claim against the Nominal Defendant if the claim is brought more than nine (9) months after the accident.

If you were injured at work:

You only have three (3) years from the date of injury to serve a Notice of Claim for Damages on your employer and WorkCover Queensland and to receive a “compliance” response from WorkCover confirming that you have provided all necessary information.

If steps are not taken within the three (3) year time limit to protect your interests, you could well lose all rights to receive any further compensation/damages. There are some limited exceptions to this rule, however, so you should speak with on our of our expert personal injury lawyers to discuss any options you have in that regard.

If you were injured in a public place:

You have one (1) month from the date you instruct a lawyer to act on your behalf or nine (9) months from the date of accident, whichever is the earlier, to serve a Form 1 Part 1 Notice of Claim on the Respondent (ie the individual or company that caused your injury).

You can still serve a Form 1 Part 1 Notice of Claim on the Respondent after the nine (9) month timeframe up to three (3) years after the date of accident but you have to provide a reasonable excuse for the delay.

You will not be able to pursue a claim against the Respondent if the claim is brought more than three (3) years after the accident. There are some limited exceptions to this rule, however, so you should speak with on our of our expert personal injury lawyers to discuss any options you have in that regard.

If a doctor or hospital caused your injury:

You have one (1) month from the date you instruct a lawyer to act on your behalf or nine (9) months from the date the medical incident happened or the symptoms first became apparent, whichever is the earlier, to serve an Initial Notice on the Respondent(s) (ie the doctor, hospital or other health practitioners that caused your injury).

You can still serve an Initial Notice on the Respondent after the nine (9) month timeframe up to three (3) years after the date the medical incident happened or the symptoms first became apparent but you have to provide a reasonable excuse for the delay.

You then have twelve (12) months from the date you receive all relevant medical notes and information from the Respondent about the medical services to serve a Form 1 Part 1 Notice of Claim and written report from a medical specialist on the Respondent.

You will not be able to pursue a claim against the Respondent if the claim is brought more than three (3) years after the accident. There are some limited exceptions to this rule, however, so you should speak with on our of our expert personal injury lawyers to discuss any options you have in that regard.

Who you make the claim(s) against will depend on how you sustained your injury (eg in a road accident, at work, in a hospital or in a public place).

If you were injured on the road:

Provided the accident was not your own fault, or not entirely your fault, you will be able to make a CTP claim.  You cannot claim if the accident was your fault.

Your claim will be against the CTP insurer of the vehicle that caused or significantly contributed to the accident. Negligence is alleged against the driver of that vehicle but the CTP insurer then takes over the conduct of the matter.

Where the vehicle that caused the accident cannot be identified, the Nominal Defendant (a government insurer) becomes the relevant insurer in relation to your claim.

For “serious personal injuries” sustained in a motor vehicle accident a claim can also be lodged with NIISQ, irrespective of whose fault the accident was.

If you were injured at work:

In a common law claim you are alleging that your employer or a co-worker was negligent in some respect, so the claim is directed at your employer but WorkCover Queensland takes the claim over as your employer’s insurer and handles the claim on their behalf.

For “serious personal injuries” WorkCover Queensland (or the workers’ compensation self-insurer) will ask NIISQ to manage all of your necessary and reasonable treatment, care and support needs on their behalf.

If you were injured in a public place:

Your claim is directed at the individual or company that caused or significantly contributed to the accident but their public liability insurer takes the claim over on their behalf and pays the compensation.

If a doctor or hospital caused your injury:

Your claim is directed at the doctor, hospital or other health professional that caused or significantly contributed to your injury but their public liability insurer takes the claim over on their behalf and pays the compensation.

If you were injured on the road:

Subject to the exceptions set out below, there are simply no adverse consequences to your family member or friend, if they caused the accident, provided their vehicle was registered. They do not even have to pay an excess when you make a claim. The CTP insurer of the vehicle simply takes over the conduct of the matter.

If you were the passenger in a vehicle driven by a family member or friend, you can still make a claim against the CTP insurer of that vehicle (even if it is your own vehicle) and there is no impact upon your family member or friend.

Of course, the CTP insurer will want a statement from your family member or friend about what happened but that would be it. In the unlikely event that the matter was to proceed to trial, they may also be called upon to give evidence if liability is in dispute (ie there is some doubt as to who caused the accident).

Exceptions to the rule:

  1. If your family member or friend was using the vehicle without the owner’s authority or without legal justification or excuse for using the vehicle, then the insurer will have a right of recovery against the driver for some or all of the compensation and costs paid.
  2. If your family member or friend intended to harm you or some other person (resulting in your injury), then the insurer will have a right of recovery against the driver for some or all of the compensation and costs paid.
  3. If your family member or friend was under the influence of alcohol and/or drugs at the time of the accident and their intoxication caused or contributed to the accident, the insurer will have a right of recovery against the driver for some or all of the compensation and costs paid.
  4. If your friend’s vehicle or family member’s vehicle was not registered, then the Nominal Defendant will have a right of recovery against the owner of the vehicle for some or all of the compensation and costs paid.

If you were injured at your friend’s home or property or when using their equipment:

Most homeowners have home and contents insurance, which has public liability insurance attached to that. Most boats, jetskis and the like also have public liability insurance.

Your family member or friend will only have to pay the (usually quite small) excess on their insurance policy and the public liability insurer then takes over the claim. Sometimes no excess at all is payable.

Of course, the public liability insurer will want a statement from your family member or friend about what happened but that would be it. In the unlikely event that the matter was to proceed to trial, they may also be called upon to give evidence if liability is in dispute (ie there is some doubt as to who caused the accident).

Exceptions to the rule:

Your friend’s public liability insurance may not cover them if, for example:

  1. Your family member or friend was using a vehicle, machinery, equipment or property without the owner’s authority or without legal justification or excuse for using it.
  2. Your family member or friend intended to harm you or some other person (resulting in your injury).
  3. Your family member or friend was under the influence of alcohol and/or drugs at the time of the accident and their intoxication caused or contributed to the accident.

A common law claim does not impact upon your co-workers at all. They may be required to provide a statement about what happened but that would be it.  In the unlikely event that the matter was to proceed to trial, they may also be called upon to give evidence.

With respect to your employer, a workers’ compensation common law claim will have some impact upon their future workers’ compensation premiums.

Every case is different and the amount of compensation or damages payable to you will depend on many things, including:

  • How you recover from your injuries
  • Your age
  • The medical evidence
  • Your age
  • What other pre-existing injuries or conditions you had
  • What permanent restrictions you have, particularly with respect to your work capacity
  • What your earning capacity was like prior to the accident, compared to what your earning capacity now looks like
  • How much care and support you have needed in the past and how much you are likely to require in the future
  • How much ongoing treatment and medication you need

Some spinal cord injury claims can resolve for well in excess of one million dollars.

This depends on how much work is done. For more information on how we charge, click here.

Costs are only payable to the insurer if you proceed to trial and lose or receive a judgement for less than what the insurer has previously offered to you.

Less than 2% of claims actually proceed to trial, so there is almost no chance of you having to pay the insurer’s costs.

If you were injured on the road (CTP Claim):

If you have a “serious personal injury” from a motor vehicle accident in Queensland, you will be eligible to receive benefits from the National Injury Insurance Scheme (Queensland) (ie NIISQ).

Once NIISQ accepts that you are eligible to receive benefits, they will take over the management of, and pay for, all the necessary and reasonable treatment, care and support needs that you have.

The CTP Insurer will then manage your CTP claim procedurally but will not be involved with your treatment and rehabilitation, unless you choose to opt out of receiving lifetime treatment, care and support from NIISQ and instead pursue a lump sum for those expenses.

We can advise you on whether you should or should not opt out from NIISQ. For further information on NIIS benefits and how the scheme works with CTP claims, click here.

If you were injured at work:

If you have a “serious personal injury” from a work accident in Queensland, WorkCover will ask NIISQ to manage all necessary and reasonable treatment, care and support needs that you have.

WorkCover will continue to pay your weekly benefits and manage your WorkCover claim but they will not be involved with your treatment and rehabilitation, unless you choose to opt out of receiving lifetime treatment, care and support from NIIS and instead pursue a lump sum for those expenses.

We can advise you on whether you should or should not opt out from NIIS. For further information on NIIS benefits and how the scheme works with WorkCover claims, click here.

In Australia, you are not taxed on any settlement monies that you receive from your personal injury claim. If, however, you invest that money and earn interest or a have a capital gain from that investment, then tax may be payable on that interest or capital gain. You should seek financial and/or accounting advice about this where applicable.

During your free initial consultation, we will:

*East Coast Lawyers is led by Accredited Specialists; Sean Delpopolo, Helen Ashton, Nickelle Morris.

Our Promise To You:

*Strict time limits apply when making a claim. Do not delay.

Need some advice? Contact us today.

Managing Director

Sean Delpopolo

Sean Delpopolo

Sean is an expert in compensation claims and has been recognised in his field as a Queensland Law Society Accredited Specialist.

He has been running compensation claims in Queensland for over 25 years and specialises in work related claims, motor vehicle claims, public liability claims and total and permanent disability claims. He has been voted by his peers to be one of the best compensation lawyers in Queensland.*

Sean started the firm in 2004 and it has gone from strength to strength on the background of outstanding service, incredible results and charging really fair fees.

With an innate sense of fairness and justice, this motivates Sean and his team to do everything they can to ensure that the results they achieve for their clients is something that they can all be proud of. In Sean’s mind, the interests of the firm’s clients come first, before anything else, and this value has flowed on through to the entire team.

As a father of two daughters, Sean understands that his clients’ compensation claims can make a huge difference to their lives and the lives of those around them. This is why he has made it his life’s work to fight for the “little guy” to assist them with obtaining the compensation they deserve.

Director

Helen Ashton

Helen Ashton

Helen Ashton is an experienced and skilled lawyer who fights every day to achieve what is right for her clients.

As an accredited specialist, having been awarded the highest achiever award for the course in 2015, Helen has a high level of knowledge and technical expertise.

Admitted as a Solicitor of the Supreme Court of Queensland in 2001, Helen has extensive experience in running all types of claims.

Helen has a friendly and approachable personality and strives to ensure that her clients are kept well informed and are provided with quality and practical legal advice.

As a mother of three young children, Helen understands the impact events can have on a family unit and works proactively to achieve the right result for her clients in the shortest possible timeframe.

Helen has the ability and the experience to assist clients’ with a wide variety of claims, including claims with a high level of complexity and those that have had catastrophic consequences.

Special Counsel

Nickelle Morris

Nickelle Morris

Nickelle is an expert in compensation claims and has been recognised in her field as a Queensland Law Society Accredited Specialist.  She was awarded the highest achiever award for the accreditation course which she completed in 2022.

Nickelle has been practising exclusively in compensation litigation for over 20 years. She has extensive experience in catastrophic claims and fatality claims across all practice areas.

Nickelle prides herself on being a technical, yet practical and compassionate lawyer. Nickelle takes her time to understand her client’s situations and to ensure that they have an understanding of their rights and entitlements. Nickelle is a tenacious and passionate advocate for her clients and is dedicated in being proactive in ensuring client’s needs are met and achieving the best outcome for clients.

Nickelle was a finalist in the Special Counsel of the Year for Australian Law Awards in 2019.

Outside of work, Nickelle is a mother of two children and is a member on a number of committees both within the legal industry and community.

Special Counsel

Barry Mcgee

Barry has always loved a spirited debate, and, with over 20 years specialising exclusively in litigation, his passion, skill, and ability to assist his clients is well known throughout the Queensland profession.

Barry’s legal career began in his native Scotland, where he qualified as a Solicitor in 1998. Upon qualifying, he worked for a boutique practice, and then a top-tier national firm, representing a number of different insurers across a variety of industries. With years of working for insurers under his belt, Barry is able to see matters through the eyes of his legal opponents. Forewarned is forearmed, as they say!

He was admitted to practice by the Supreme Court of Queensland in 2007. In Australia, he commenced working for a large national firm, where he spent 15 years. He was made a Partner of the firm in 2011 and spent 11 years as the firm’s dedicated in-house Special Counsel. As Special Counsel, Barry provided expert advocacy and strategical advice and assistance to the qualified lawyers and clients of the firm alike.

Barry has significant and extensive experience across a wide variety of claims. He is compassionate, personable and straightforward, with a keen sense of what is fair and just, and a reputation for not settling for anything less than his client deserves.

Outside of work he enjoys surfing, the outdoors, music and spending time with his wife and 3 young children.

Special Counsel

Charlotte Evans

Charlotte has practised solely in compensation litigation for over 20 years.

She is committed to fighting for the rights of plaintiffs and helping her clients through the legal maze, to achieve outcomes that put people back in control of their lives. She has had experience in taking a number of matters to Trial and winning hard fought cases for her clients and she does not shy away from a challenge.

Charlotte has a friendly and approachable personality and strives to cut through the legal jargon to make the process understandable for her clients whilst ensuring that her clients are also kept well informed throughout their claim.

Out of the office Charlotte is a busy Mum, who now enjoys the privileges of living in beautiful Queensland and making the most of all it has to offer.

Special Counsel

Prue Prescott

Prue has been running compensation claims for nearly 20 years. This has involved acting for claimants in most areas of compensation law including work related claims, motor vehicle accident claims, public liability claims, serious claims and total and permanent disability claims.

Prue enjoys handling complex claims, including those claims involving complex legal principles. Prue seeks to use her masters qualification in writing and literature to tell each and every client’s individual story, ensuring they are treated fairly by insurers and that they obtain the compensation to which they are entitled.

In 2019, Prue was nominated by the Women Lawyers Association of Queensland Inc as an Inspirational Lawyer.

Outside of work, Prue is a busy mum of boys but also tries to find the time to read, write and explore nature.

Office Manager

Julie Hollonds

Julie is a highly dedicated and experienced office manager who has been an integral part of our team for the past 14 years. Bringing a wealth of knowledge with over 35 years of experience in administration, Julie keeps our office running smoothly and efficiently.

Outside of work, Julie loves to walk, snorkel, spend time with friends and explore the beautiful Northern Rivers region of New South Wales.

Legal Assistant

Aleisha Harrigan

Having worked as a legal assistant for over five years, Aleisha has a wealth of experience in the field of personal injury. Since joining East Coast Lawyers, she has been an essential part of providing invaluable support to solicitors and our clients. Her abilities extend beyond legal matters with Aleisha providing training to our assistants and administrative team, and streamlining processes and procedures, ensuring that the workflows operate smoothly and effectively.

Outside of work, Aleisha has a passion for reading and music. She can often be found immersed in a good book or a live concert. She values spending quality time with her family, friends and her beloved dog, Kevin.

Legal Assistant

Kym Arrowsmith

Kym is a knowledgeable legal assistant with fifteen years of expertise in the field of personal injury law. She is passionate about supporting clients through the process and obtaining the best possible outcome for them. As a valued member of our team, Kym takes pride in her work and is committed to sharing her extensive experience and knowledge with our other team members.

When Kym is not busy with work, she loves spending time with her family and friends, and enjoys discovering new places, whether it be through the pages of a biography or on her push bike.

Legal Assistant

Alece Turner

Alece is a law student who is extremely motivated and passionate about personal injury law. She is hardworking, and always strives to produce the best possible results for our clients.

Her dedication and eagerness to learn more about the law makes Alece a great addition to our team.

When not working or studying, she loves spending time with her son at the beach or at one of our amazing theme parks.

Legal Assistant

Georgia Ryan

Georgia recently joined the team in February 2023 and has been working within the industry for the last three years. She is enthusiastic about helping new and existing clients, and with her bubbly personality and can-do approach makes her an excellent addition to our team.

Raised in Tasmania, Georgia moved to Queensland in early 2017 and hasn’t regretted it since. She loves the warm weather and lifestyle. Outside of work, Georgia loves travelling, dining out and spending time with family and friends.

Legal Assistant

Claire Rezny

Claire is one of our hard working and devoted Legal Assistants. With over 25 years’ administrative experience, her attention to detail, willingness to help others, and calm demeanour makes her a real asset to our team.

Claire is well travelled and, during her time in the USA, Claire discovered a newfound love for reading, which led her to become a proofreader for several published novels. Claire also enjoys landscape and wildlife photography and spending time with her family and puppy.

Receptionist and Administrative Assistant

Ella Donnelly

Meet Ella, our receptionist and administrative assistant, with a passion for law and criminology. She is currently working towards a career in the police force. Ella is always eager to help others and is dedicated to providing excellent customer service to our clients.

Ella’s bubbly and outgoing personality shines, making her a perfect receptionist. Despite her busy timetable with working and studying, Ella finds time to pursue her love of acting. Being a performer at heart, Ella has had a chance to showcase her natural flair for the arts in theatre productions.

RECEPTIONIST AND ADMINISTRATIVE ASSISTANT

Shayla Riley

Shayla is the newest member of our administration team and has an extensive background in customer service.

Shayla’s bubbly personality and can-do attitude makes her the perfect person for her administration support role.

She has a passion for the Law and has completed her Diploma of Justice Studies with aspirations to further her career by studying a Bachelor of Laws.

When Shayla is not in the office you will find her at the beach with her two dogs, Bear and Ella or at home reading a good book.